Refund Policy

We love our customers and want you to love your purchases without the stress of being stuck with an item you don't like. We understand the difficulties of shopping online and will ensure to provide top notch service so you will always be happy shopping with us!

Return Policy

EdukidShop will accept, for return or exchange, items that are purchased off our website within 30 days of the purchase under the following conditions:

There is no visible signs of damage

  • All original packaging is intact
  • Any sign of damage will compromise the EdukidShop guarantee
  • Item(s) cannot be returned or exchanged after 30 days of purchase.


Several types of goods are exempt from being returned. We also do not accept products that are intimate (under-garments) or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we may require a receipt or proof of purchase (order confirmation email) with your order number.

For all returns of exchanges please contact admin@edukidshop.com and provide them with your order number and reason for return or exchange. They will handle your request based on the rules stated in this page.

Exchanges (if applicable)

For all returns of exchanges please contact admin@edukidshop.com and provide them with your order number and reason for return or exchange. They will handle your request based on the rules stated in this page.

Return Shipping (if applicable)

You will be responsible for paying for your own shipping costs for returning your item.

If you are shipping an item over $75, please consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item as well as the approval or rejection status of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.

Late or Missing Refunds (if applicable)

There is often some processing time between financial institutions before a refund is posted (between 2-3 days is normal). If you still have not received your refund after this time-frame, please send us an email at admin@edukidshop.com and allow us the opportunity to investigate the matter further.

Damaged Items

If you receive a damaged or defective item, please submit a request to our team admin@edukidshop.com

If you do not report the damage to us within this 48 hour period, we may not be able to honor your claim. We utilize the timestamp information from the tracking link and delivery confirmation from the carrier when reviewing damage or return requests.

Feedback

We would love to hear your feedback, questions, or any concerns. Please feel free to email us at admin@edukidshop.com to let us know how we are doing. We take your feedback very seriously and are always striving to improve.

  • Expert & kids approved products

    Our Montessori toys are carefully selected by child development experts and tested by kids to ensure they offer endless fun and valuable learning experiences. We believe that playtime should be both enjoyable and educational, helping your little ones develop essential skills while having a great time. Each product is designed with love, ensuring it's safe, durable, and promotes healthy development.

  • Lab tested kids toys

    Safety is our top priority. All of our toys undergo rigorous lab testing to meet and exceed safety standards, giving you peace of mind while your children explore, create, and learn. We understand how important it is for parents to trust the products their kids use, which is why we’re committed to offering only the highest quality toys that are as safe as they are fun.

At EduKidShop, we’re dedicated to bringing joy, creativity, and learning into your child’s life. Here’s how we do it:

🧸Manufacturing

We believe in quality from the ground up. Our toys are thoughtfully designed and expertly crafted to meet the highest standards of safety and durability. Every product we create is made with love and care, ensuring it’s ready to spark imagination and encourage learning through play.

🤝Excellent Customer Service

Your satisfaction is our priority. Our friendly and knowledgeable team is here to support you every step of the way. Whether you have a question about a product or need assistance with your order, we’re just a message away and always ready to help.

🛒 Online Store

Shopping for the perfect toy has never been easier. Browse our extensive collection from the comfort of your home, and discover a world of educational toys that inspire curiosity and creativity. With our easy-to-use online store, finding the right toy is just a click away.

🇺🇸 Proudly Serving Families Across the U.S.

At EduKidShop, we’re dedicated to bringing the joy of learning to children all over the United States. We’re proud to offer fast, reliable shipping across the country, so your child can start enjoying our educational toys in no time. Whether you’re in a bustling city or a quiet town, we’re here to make playtime more meaningful for your family.